Hertfordshire Police and Crime Commissioner.  
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Commissioner Launches Annual Report 2016-2017
The Commissioner, David Lloyd, recently launched his Annual Report which covers the period March 2016 to April 2017. The report highlights progress and key achievements made over the past year against the previous Police and Crime Plan and the new Community Safety and Criminal Justice Plan: Everybody’s Business (2017-2022).

Every PCC is required by law to produce an annual report and to share it with the Police and Crime Panel for consideration, which was done at the local meeting in Hertfordshire in June.

The report shows that over the last year, significant progress has been made in key areas relating to the plan’s key strands of: Putting victims first; keeping crime low; protecting local policing; increasing efficiency and keeping tax low.

Police and Crime Commissioner, David Lloyd said; “This Annual Report supports my belief that keeping people safe is ‘Everybody’s Business’ and one which is achieved by collaboration right across the public, private, voluntary and community sectors.  The report gives details of what has been achieved during 2016/17 and a picture of how the Constabulary is performing.

Over the last year I have continued to make great efforts to protect local policing in Hertfordshire and build on the strong and successful model already in place based around the 10 districts. This good work will continue through the delivery of the new Community Safety and Criminal Justice Plan throughout 2017/18 and beyond.”

Chief Constable for Hertfordshire Constabulary, Charlie Hall, who was appointed in October 2016 contributed to the report. He added: “Officers and staff from the Constabulary, our policing volunteers and our partners across the county have worked tirelessly during the last year to deliver against the Commissioner’s Community Safety and Criminal Justice Plan to keep people safe, reduce crime and catch criminals. 

We continue to work together to ensure we are tackling problems in innovative ways and adjusting to changing policing demands such that Hertfordshire remains a very safe county. I would like to thank the OPCC for their support and strong working relationship we have developed and will continue to build upon.”

Key Highlights

For the first time in six years the police precept for Council Tax for 2017/18 was raised by the equivalent of £5.00 or 3.4 per cent per annum for an average household, due primarily to a delay in achieving the expected savings through our regional IT collaboration programme across seven forces. 

The Commissioner has taken forward his role as “Victim’s Champion” by building on the success of Beacon, Hertfordshire’s victim care centre, including introducing the innovative “Vulnerable Victim Case Worker,” which other areas are now looking to adopt.

This year, following reforms under the Policing and Crime Act 2017 to strengthen the role of PCCs in police complaints, the Commissioner set up a new Customer Response Team for Hertfordshire based within his office. This service will triage and resolve low level dissatisfaction enquiries; avoid unnecessary referrals to Professional Standards and avoid unnecessary recording reports of ‘dissatisfaction’ as a complaint and improve customer service and satisfaction across the Constabulary.

The PCC has also begun the process of delivering on one of his key pledges - putting victims’ needs at the centre of criminal justice system. The Commissioner is now chairing the Hertfordshire Criminal Justice Board and is working with partners to develop plans to make the service more efficient and supportive of the needs of victims.

There has also been notable progress and successes this year with partners dealing with complex and high demanding areas including responding to those in mental health crisis.

The Street Triage Scheme expanded on a trial basis to include a paramedic working alongside a mental health clinician and a police officer. All three agencies can make an on-street assessment of an individual, helping to avoid preventable detentions under Section 136 of the Mental Health Act, reduce demand on services, including A&E, and importantly, provide the best possible outcome for the individual.

During 2016/17 £80,000 was awarded from the ‘Partnership Fund’ to Districts and Borough Councils across the county to support local solutions to address fly-tipping through a range of enforcement and campaigning activities.

Over £400,000 was also awarded from my Road Safety Fund to 14 community groups and Parish and Town Councils to support a range of road safety interventions across the county including speed indicator devices, feasibility surveys and improved road signage.

The Commissioner has allocated £783,393 from his annual budget to for the Community Safety Grant, supporting the work of partners across Hertfordshire who help to keep communities safe. A Cyber Crime and Business Scams Prevention Officer and an operation to prevent vulnerable people from becoming victims of crime are some of the most recent recipients of the Police and Crime Commissioner’s Community Safety Fund.

This year the Commissioner asked partners from Community Safety Partnerships, the County Community Safety Unit, Hertfordshire County Council and other organisations, that provide crime reduction and intervention services for children and young people to apply to the grant.
The main criteria for the bids is to ensure that the funding provided fits with the aims of the Commissioner’s new Community Safety and Criminal Justice Plan, which sets out the strategy for protecting Hertfordshire.

Further details of the report can be found on the Commissioner’s website.