Hertfordshire Constabulary rated Good by Police Inspectors
A report by the police inspector has judged Hertfordshire Constabulary to be good at how legitimately it keeps people safe and reduces crime.
Her Majesty’s Inspector of Constabulary and Fire and Rescue Services (HMICFRS) says in today’s Legitimacy report that the force is good at treating the people it serves with fairness and respect.
It has also been judged to be good at ensuring its workforce behaves ethically and lawfully.
Police and Crime Commissioner for Hertfordshire, David Lloyd, said:

“This is a positive report into the leadership of the Constabulary and it demonstrates that keeping people safe and reducing crime are at the centre of our priorities.

“A confident and well-run police service provides reassurance to the community and ensures officers act in the way our residents would expect them to, and I know this is the case in Hertfordshire.”

Chief Constable Charlie Hall said:

“I am pleased the report recognises our commitment to police Hertfordshire with respect and fairness as well as the importance we put on ensuring  we act ethically and lawfully at all times. 

“The report also recognises how we are always actively seeking to improve and we will act on the recommendations within the report to further develop fair and effective policing.”

According to HMICFRS, Hertfordshire Constabulary is good at providing training in effective communication skills, the appropriate use of coercive powers and what constitutes reasonable grounds for stop and search.

The Community Stop and Search Panel was recognised as performing an important function, though it was highlighted that there should be younger members on the panel. Anyone interested in the work of the panel should visit the website.


View the inspection report.

Areas for improvement
  • The force needs to ensure that its data for use of force (including body-worn video footage) is monitored by an external group to provide additional oversight.
  • The force should ensure that it has a credible plan to comply with all aspects of the national vetting standards by December 2018, in line with HMICFRS’ nationwide recommendation in 2016.
  • The force should ensure that all allegations which meet the mandatory criteria for referral to the IPCC are so referred, and that it updates witnesses and subjects regularly.
  • The force should ensure that the grievance process complies with the Advisory, Conciliation and Arbitration Service codes of practice and guidance, particularly relating to timescales, records, audit trails, and updates and support to witnesses and workforce members who have raised a grievance.
  • The force should ensure it develops and supports its supervisors and managers to conduct fair, effective and consistent assessments that support continuous professional development and manage poor performance, including establishing an effective quality assurance process.