More residents urged to join crime alert system after three arrested
More residents are being urged to sign up to Hertfordshire Constabulary’s Online Watch System (OWL) after an existing member’s quick thinking led to three arrests.

A householder in Stevenage contacted police after they were targeted by suspected fraudsters in a scam they had been previously alerted to.

They have received two unexpected packages from a delivery firm and a short while later received a call from a fraudster explaining there had been a mistake and they would come and collect them.

The victim had previously seen a message about the scam OWL and called the police prior to the suspect attending.

One man was arrested and later a man and a woman in Kent were also detained in connection with nine fraud offences. They have since been released under investigation whilst enquiries continue.

Hertfordshire Police and Crime Commissioner David Lloyd said: “This is a perfect example of how we can all work together to tackle crime and make our communities safer.

“We already have the best supported Neighbourhood Watch scheme in England and Wales, and OWL is a tremendously useful and successful part of that.

“I would urge everyone who is not already part of it to sign up so they can get these alerts and help themselves and the police.

“The more residents and business that join the more effective the messaging is. This ultimately leads to an increase in arrests and a decrease in victims of crime.”

To sign up or get more details visit or email

Hertfordshire Constabulary offers the following crime prevention advice:
  • If possible, don’t accept or sign for parcels you haven’t ordered.
  • If a parcel you have received is not something you have ordered, you should not hand the parcel over to someone calling at your door unless you have made a prior arrangement for its collection and you are able to check the identity of the caller.
  • If you realise a parcel you have received is something you have not ordered, you should immediately contact the company to arrange for its collection.  Remember to ask how to ensure the identity of the person collecting it.